Reviews | Germain Toyota of Naples

great price

Jose and the rest of the parts team at Germain Toyota are why I drive from Fort Myers to Naples. All parts departments could learn and should set their standard to be this helpful, patience, courteous and knowledgeable.

Very well, thanks.

love it

Excellent Toyota Dealer. Good Customer service.

I filled in my promo code but it has not showed up on the final amount. Please apply. Why did I have to fill in all the information twice in order to proceed to purchase?

Good Customer Service.

Good

Excellent pricing....we should've bought our car thru you.

Very easy, thanks!

Great!

QUICK AND EASY.

glad u had this

The site worked fine but i would have liked to be told when to expect delivery during the purchase process like Amazon.

Fantastic. Jose is the best parts guy ever.

Very easy and quick I recommend this

The product was attractive and met my requirements for my new Toyota Camry SE.

Just amazing customer services.

order was very smooth.

Very good!

Good

Thanks

Awesome effort Mr. Martinez......parts service was excellent. Call backs appreciated. Great job!

Awesomw

AWESOME,,, THANK YOU FOR EVERYTHING!

Great prices and free shipping!!

I'll let you know after I receive the product

Free shipping is appreciated!

The process was very straight forward. The bigger test will be to see if the products meet their specs and if they arrive on time.

Thanks Germain

VERY HELPFUL AND VERY PROFFESIONAL

Didn't get a chance to enter discount (Family) Otherwise it was easy to order

great

iT WILL BE GREAT IF GERMAIN TELLS ME WHEN THE PART COMES IN ;)

odd how toyota parts schematics/filters are different depending on which official toyota website you access. Germain's are pretty good compared to some others.

Is fast and easy to this process'

good

Nice Experience! Thanks for helping out!

Great Deal on some New Wheels! I searched high and low and found the best deal with no hassle for my new set of wheels... Thanks Germain! I could not be more satisfied.

It Was Easy. So far so good, very easy website to navigate and my parts with a diagram came right up. Let's see what shows up, but I'm confident everything will be fine.

Great. Perfect. Better then Amazon.

Easy and Fast! Online parts ordering system works well and checkout was quick.

Great Job. Thank you for your help.

excellent experience... no hassle!!

Great service

Great way to buy parts hassle free!!

Easy checkout process and excellent price for part.

Great service and offers, please keep it up!

shipping rates are way expensive but at least you have the option for pickup at germain toyota.

ALWAYS SAVE MONEY AND THE PEOPLE AT GERMAIN ARE ALWAYS PLEASANT AND GO OUT OF THEIR WAY TO MAKE SURE THE EXPERIENCE IS A GOOD ONE, WHICH IS BECOMING RARE IN TODAYS BUSINESSES!

Pretty easy to purchase. I am in Michigan and I would like to know when the wheels ship though and get to me. Didn't see that info anywhere. Thanks

Nice discount and reasonable shipping cost. Thanks.

Easy Internet Ordering at competitive pricing

Wish this was my dealership.. Great experience...I wish this was my dealership. Jose in online parts went above and beyond anything my my dealership has done for me.

Excellent Price. Best price i have seen for brand new wheels/rims! Wanted to upgrade to TRD wheels for my '18 4Runner and couldnt pass the price up.

Easy accessories ordering. Easy to use, good price and fast shipping.

appreciated info from parts department about this fitting my vehicl

Great rates. I have made multiple online purchases from the dealership and I have been very satisfied with their service.

Nice Deal for a Nice Wheel. Thanks...TRD Pro wheels will look great.

Awesome. Navigating for parts was easy and I love the promotional codes, thank you and keep up with the excellent service.

Great place to navigate for parts on your own, I did not encounter any issues, thank you for the excellent service.

Fast and professional.

Great Price and FREE code for shipping. Thanks!!

Cheap place online will buy again

QUICK AND EASY!

QUICK AND EASY. QUICK AND EASY! GREAT SELECTION WITH REASONABLE PRICES.

Quick and Easy. Great Prices and Free Shipping... All from my phone.

Quick & Easy! Free coupon to waive shipping and handling charges!

EASY. Quick and easy to order..

easy, fast and less than local dealers

Got what I needed at a lower price than trekking to the dealer! I called around looking for some parts for my Toyota truck. Nobody had them in stock, repeating the part numbers over the phone was tedious (what was that number again? again??), and the price at the dealers was 4x MORE than from Germain. I placed my order with Germain. Including shipping & handling it was still less expensive and far less hassle through Germain's website.

excellent

You have the part and a discount- if it does not work, hopefully I can return it..

good

Site was WWWAAAAAYYYYY slow.

I have been purchasing OEM parts from your store and Germain Toyota's parts store is awesome! Please keep up the great work and the great deals! Your team who handles the purchase I make online process them with professionalism and efficiency. I always pick up my orders and no issues. I highly recommend Germain Toyota for OEM parts and accessories.

2ND TIME ORDERING, GOOD PRICES, EASY.

Please send priority expedited to receive in two days. I will pay extra shipping charge.

DAVE IN SERVICE. GREAT HELP! VERY PATIENT-GREAT SERVICE.

Well-organized, good prices. Found what I wanted quickly. Fitment confirmation was painless. Great experience.

Great

Quick and easy order, will update once product is received. The ordering process was easy.

OK

Quick and easy to use. Only step missing was for companies with a resale tax certificate who are tax exempt.

Excellent Price. It was a very easy with lots of options.

excellent

awesome man.... always easy fast and smooth

SWAMPMAN. very satisfied with servi.

sale person knows about product fast friendly to the point.

I contacted the parts department directly to order a bed mat for my father for a Christmas gift. I live in Indiana and he purchased his new truck from your facility recently. The parts specialist I spoke with (I'm sorry, I did not retain his name) gave me the process so that I could order the bed mat and have my dad pick it up at your location. Thank you for making this an easy process!

Thank you for making this an easy Christmas gift purchase! My dad will be so happy! Your parts specialist who assisted me was very kind!

Genuine Toyota parts with great pricing! Shop with confidence with genuine Toyota parts and great pricing!

Easy quick checkout and great products.

VIN check? Entered the VIN number to confirm fitment and received no acknowledgement or confirmation that the part will fit my car. Now I feel like I've been scammed to give away personal info. Hmmmm.

Fast online srfvi. Easy online access and service.

Simple easy and fast

Ordering online was easy & picking up the order at Germain Toyota,Naples make it convenient.

Caught the Black Friday sale. Got an amazing deal by waiting an extra couple of days for the sale, person I spoke to on the phone suggested I should wait for the sale and I’m so glad they did! Thrilled to get such a great price and will use this location for all OEM parts moving forward because of their dedication to getting their customers the best deal possible.

Quick. Easy navigation. Waiting on product.

Great way to buy Toyota parts.

EDGAR WAS GREAT!!!!!! EDGAR MADE IT VERY EASY AND QUICK!!!!!!!!!!!!!!!!

Fast and easy. Acceptance of PayPal made this simple.

GREAT SITE. ORDERING PARTS WAS SIMPLE AND TIME SAVING.

gREAT SAVINGS AND SIMPLE TO ORDER PARTS ON THIS SITE.

rav 4 to the max. i was give the best Customer service i have received at a Dealer in years. the gentleman was super friendly and helpful.

So Easy. A painless way to order parts from my home. Thanks.

Marvelous!

Parts guy helped me select these products.

The experience was like a walk through for me..

1999 Tacoma. Part was easy to find. Checkout was simple.

Let's se if item fits first.

Very quick and easy to order. Thanks!

Awesome serb. Lots of great help from parts center or Naples Toyota.

Great Prices!-!!!!!! Thank You,Kevin K.

Not that difficult! All weather mats a great price and so very easy to order! Can even do a pickup!

Great place to buy parts. Germain Toyota has great prices. Much cheaper than my local dealer. Excellent price and great service.

No issues and good site so far.

i hope it good for my car.

I love shopping here cheaper than the store and I do not need to pay shipping because I go to the store for pickup.

Pop’s Ride. My Fathers Solara, has been passed down to me. I’m adding a few of my own ideas. He’s gone.... so it’s a little bit of both of us.

Oscar was very helpful

Good auto parts supply. Diagrams and vehicle part check was very good.

Thumbs Up. Continue to keep up the good work.

The order process is straight forward and user friendly.

Easy to order. Was easy to order from the website and found exactly what i needed.

SUPER EASY!! Fast, easy and great prices!

easy ordering, not so easy description of part though, a little over-worded.

Nice. Just ordered and great prices compared to my local dealership.

Easy and efficient ordering of spare tire cover.

Very easy to look up part and order. Reasonable price also.

2006 Toyota 4Runner Rear Cargo Mat. Ordered a new cargo mat for a used vehicle my daughter recently purchased for X-mas. It fits great, and the color is correct - thanks!

Car Mats. Excellent customer service. I called to inquire whether I was ordering the correct all weather car mats. Very courteous, helpful and knowledgeable. I would shop here again!

The order delay just 4 days to be shipped. Im waiting it arrive soon.

Great Service. Best price for part I was looking for !!

Good Service, The Right Part at the Right Price. I ordered a headlight for my Toyota Avalon. I first ordered it from somewhere else and they sent the wrong part. After that I ordered from Germain Toyota. The price was reasonable, the part came in on time, and, most importantly, it was the right part. Hooray. Thank you for saving the day. I grew tired of traffic stops.

Service is way better than in New England. Mr. Martinez customer service is outstanding. He takes time to answer all of your questions and fully explains the ins and outs of the parts you are ordering. My local Toyota dealer not only couldn't be bothered to answer my questions fully, but his parts were more than double your price, and he wouldn't budge.

Great Customer Service. I was looking for a specific set of wheels for my wife's 4runner. I was able to get the wheels through a Toyota promotion and Germain Toyota stood by their price. The wheels were delivered promptly and my wife was thrilled when they were installed. Thanks to J. Martinez for helping out with this order.

Thank you. A pleasure and I hope to place another order again soon.

Fast service, good price. The sliding door cable arrived in 2 days and the price competitive to any other I found. I'll order from here next time I need Toyota parts.

Awesome!!! Got a great deal from Black Friday sales. Jose was awesome - thanks.

Great part and price. I ordered a TRD exhaust for my Tacoma at an unbeatable price, I will definitely be back to shop here for accessories in the future, I was very impressed with the customer service, they were always very professional, courteous and attentive, thank you!

swaybar. service was great when I finally got in contract with seller. had to wait over 2 weeks for order. due to back order in which not was told it as soon as it came in stock it was shipped quickly. would of have 5 stars if only they would have notified of problems!! will order again from company.